PROPERTY MANAGEMENT

 

Management Phone #: (416) 521-4968

Concierge Phone #: (416) 521-4992

Our mission is to surpass the highest standards of property management services in the industry.  We aim to increase the property values for the unit owners, develop exceptional rapports with the Board of Directors and Owners all while providing a professional, enthusiastic management team who are committed in offering quality service.

Our professional Property Managers are highly qualified and are all members of C.C.I. and A.C.M.O.  They work closely with unit owners and elected Board of Directors to ensure the integrity of property values.

We strive to manage our client’s investments in an efficient and cost-effective manner, while enhancing the lifestyle of the community.  We faithfully perform our contractual duties and obligations in a thorough, knowledgeable and professional fashion.

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Duka Property Management Inc. operates in a wide variety of high and low rise condominiums. We have a service package to meet your needs irrespective of condominium size and age. We apply our expertise and best practices to effectively and efficiently manage your community.

Operational Services

  • 24 hour emergency coverage
  • communication and coordination between all parties . supervision of all trades and suppliers
  • preparation of workloads/schedules and evaluation of staffing requirements
  • site personnel supervision/hiring/training/evaluation
  • monthly building & property inspections
  • preventative maintenance programs
  • Fire Plan Formulation & Fire Safety instruction
  • guidance on acquisition of insurance & appraisals
  • contract tendering administration & supervision
  • the acquisition and scrutinization of all tenders
  • energy management
  • implementation of government regulations to the property

Maintenance

Good maintenance is crucial in servicing the needs of owners, reseidents and increasing the value of each property. The quality and availability of maintenance can be a decisive factor for residents demanding a comfortable living or increase on their property value. Our professional team is able to recommend the service level expectations of each property. Our Management team is qualified to recommend and tailor the services in accordance with the requirements of each specific property. Communication, being accessible 24 hours per day, 7 days per week, is one of our most valuable components in order for us to meet your expectations efficiently. Occasional inspections by engineers or contractors are highly recommended, which are important in ensuring that the mechanical and structural components operate at optimum efficiency and for the full extent of their useful life.

Financial

  • complete accounting services as per G.A.A.P.
  • receivables & payables, processing and banking
  • timely maintenance fee collection
  • payroll administration
  • budget preparation
  • revenue & expenditure control and analysis
  • computerized reporting systems
  • investment of condominium surplus funds
  • review reserve fund based on an independent reserve fund study
  • preparation of all working papers for auditors Administrative Services

Administration

  • establishment of excellent resident relations
  • enforcement of the Condominium Act, Declaration, by-laws and Rules.
  • preparation of Status Certificates
  • preparation for and organization of all condominium meetings
  • monthly manager’s report to the Board and attendance of all regular Board meetings
  • maintaining Register of Owners
  • assistance, if required, in the preparation of a “Welcome” information package for all new residents
  • assistance, if required, in the preparation of the corporation’s newsletter.

Customer Services

  • Duka Property Management Inc. is committed to providing exceptional service delivery to its residents.
  • Innovative and sophisticated software solutions that provide detailed and customized reporting for our residents and owners
  • Senior staff with a minimum of 15 years of experience in property management plus a professionally trained customer service staff, on site and in the Corporate Head Office
  • Bulk purchase/service discounts
  • Well-informed service and management staff readily in touch with all trades and up to date with industry changes
  • Customized recreational functions and social gathering events
  • Welcoming notice programs for new residents
  • Environmental Initiatives
  • Committee activities for encouraging active participation in building management
  • Mail and Courier package pick up services for residents
  • All our property managers are readily available for consultation, meeting requests, which will allow for better communication and enhance residence day-to-day lifestyle.
  • 24 Hour emergency service coverage
  • Senior management support and access 24 hours a day
  • And much more..